Contact Us

ZM Headquarters

Address:	2 Graham Street Private Bag 92198 Auckland New Zealand
Studio Phone:	0800 DIALZM (0800 342596)
Text Machine:	ZMZM (9696) Standard sms text charges will apply, and will depend on your particular plan or agreement with your phone service provider. This fee is a carrier charge and not charged by NZME.
Prize Enquiries:	[email protected]
Generic Enquiries:	[email protected]

Prizes

Please note that most prizes take approx. 14 days to arrive
If a prize has not arrived in this timeframe, or you have a problem with one that's arrived, you can email us at [email protected]
Please do not e-mail us chasing a prize until after the 14-day mark - unless you have not received a confirmation message with a reference number
Please do not e-mail our generic e-mail address with prize enquiries

Check out our full Prizes FAQ here.

Show Contacts

Fletch, Vaughan & Hayley | 6 - 9am Weekdays

Producer Carwen - For all general enquiries: [email protected]

Jam Packed Workday with Georgia | 10:30am - 3pm Weekdays

Georgia - For all general enquiries: [email protected]

Bree & Clint | 3 - 7pm Weekdays

Producer Claudia - For all general enquiries: [email protected]

ZM Late Show | 7 - 12am Mon-Thurs & 7 - 10pm Fridays

For all general enquiries: [email protected]

Make a Formal Complaint

Fill out the form here.

Hit up our socials!

Report iHeartRadio streaming issues.
To enable us to follow up issues, please send the following information to [email protected]:

Your location:
Date/Time you are/were listening:
On phone or web:
Wifi/3G/4G:
Type of phone:
Type of browser & version:
Internet Provider:
Station listening to:
Any error message?:
Your iHeart Login:
External IP address:
If an issue with ads, can you list some of those heard:

If you click on this link www.supportdetails.com, it will open a webpage which will analyse your device and populate some of the information we need to investigate the problem, including the IP address.