- Publish Date
- Monday, 27 November 2017, 8:50AM
Last night you might have gotten the fright of your life when your phone starting making an alarming noise.
Or you may have not...
Civil Defence sent out a test emergency alert to every cellphone in New Zealand between 6pm and 7pm last night, but it turns out that not everyone got it.
Civil Defence says that roughly 2 million Kiwis should have received the message, but if you didn't, there are possible explanations other than Civil Defence not caring about your life.
These could be why you didn't receive the alert:
- You've unselected Emergency Alerts on your smartphone
If you have an iPhone, open Settings, select Notifications and scroll all the way to the bottom. You should see a toggle for "Emergency Alerts". Make sure you have this selected.
If you have an Android you should be able to be located somewhere in the Settings menu. The option could be called Emergency Alerts, Emergency Broadcasts, Extreme Threats or Severe Threats. Once you've found it, make sure you have turned Emergency Alerts on.
- Your iPhone doesn't have the latest update
Check that your iPhone has iOS11 or later.
- Your phone isn't on the list of supported models
If you own a Huawei phone that isn't either the Nova 2i or the Mate 10, then you won't be able to receive the alert as Emergency Alerts is not yet available for most Huawei models.
- You have an imported/overseas phone
If your cellphone was bought overseas or is an imported model, Emergency Alerts "may" work.