This is why check-in takes so long
You're desperate to get to your room, but a surprisingly large amount of your info is logged by the hotel before you do.
Systems will scan guests' driver's licences and extract as much data as possible.
Identification will be verified, not just for use with a credit card, but sometimes to check if a guest qualifies for any rates they are given, e.g. if they get a discount through work.
A history check will also be performed, which brings up previous info and whether the person is enrolled on a rewards program.
Following this, a room that matches the requirement needs to be sourced, along with bookings for wake-up calls and extra assistance with luggage.
Stacy Jean with five years industry experience wrote on Quora: 'In addition, even though all of this information may be in the computer already, most of the hotels I've worked at have old systems that require you to key your way through every single step, whether or not you need to type the information.
'In all, it's about 26 steps, some of which require a brief wait (say, to verify the credit card).'